ST Insurance Brokers Trust was established in Bloemfontein in 1998. Our FSB licence was granted in August 2005 as per FSB requirements.
The brokerage was moved to Pretoria in July 2006 due to the fact that most of our clients were based in the Gauteng province.
The brokerage consists of four trustees, three who are in Bloemfontein and one in Pretoria.
The brokerage operates on referral business only. We believe that in being selective we can control the business on the books. We are a small brokerage offering a unique service experience to our customers. Honesty and Integrity are the basis of all our relationships – including customers and Insurers. We do not believe in charging fees and operate on a commission basis only.
We offer Personal Lines, Commercial & Corporate insurance to the public. As brokers, we utilise the insurance market and whilst we have a preferred product, we are able to select from a wide base of Insurance Underwriters.
We have an administrative back-up – Strategic Insurance Systems who handle all the administrative aspects of the business in house and negotiate and source the best insurance products for our customer base.
Our company uses the services of a large and reputable Compliance Company ensuring that we are completely compliant with the requirements laid out by the Financial Services Board. Our audits are carried out every three months to ensure ongoing compliance in terms of the FAIS act.
We are registered for VAT and use the services of appropriate auditors to ensure that the financial aspects of the business are complied with. We have banked with the Standard Bank since the business became operational and are proud to be associated with them. With regards to BEE, we are regarded as an exempt Micro Enterprise ( EME – Level 4Contributor status ).
Key Individual Information
The registered Key Individual for the Brokerage is Carmen Bartl. Carmen has been involved in the Pretoria Short Term Insurance brokerage business since 1983. She started her insurance career with PFV ( Price Forbes ). She worked on the personal lines for large group schemes. She has gone on to work for large reputable broking houses – Willis Faber, Bowrings, Standard Bank Insurance Brokers and Commrisk Insurance Brokers.
Whilst at Standard Bank Insurance Brokers ( Pretoria Branch Manager ) she was involved in a management buy-out and Commrisk Insurance Brokers was established in May 2001, where she was a shareholder. In November 2006, Carmen was approached to join S T Insurance Brokers Trust by Waldo Schooling – a trustee of the brokerage and previous colleague. This was the challenge she was looking for and so she joined S T Insurance Brokers Trust in November 2006.
Waldo has since retired and the operation in Gauteng falls under the control of Carmen. Carmen is also a trustee of the brokerage. Carmen is compliant as per the FSB requirements and has completed and passed the FSB regulatory exams.
Carmen has a hands on approach and is at all times involved in the business. All policy issues and claims are personally overseen by Carmen to ensure that service levels are maintained. On large Commercial & Corporate clients annual renewal visits are part of the service offered. All other renewals are also handled by Carmen to ensure that premium increases are monitored and controlled. We believe that the way we handle claims is what distinguishes us from our competitors!
We believe that S T Insurance Brokers Trust is able to offer our customers the very best the market has to offer and we are proud to be of service!!